School Terms of Service

Access to AusGrader's institutional features is provided via School Codes. AusGrader provides a teacher code to the School, which allows teachers to register and join the School's account. Teachers then create classes and distribute student codes to their students.

The School is responsible for:

• Ensuring School Codes are distributed only to authorised teachers and students
• Keeping School Codes confidential and not sharing them publicly
• Notifying AusGrader promptly if a School Code is compromised
• Ensuring that all School Users are made aware of and agree to the general Terms of Use and Privacy Policy
• Obtaining any consents from students, parents, or guardians required by law or school policy for School Users to use AusGrader

Teachers registered under a School account have access to additional features, including the ability to:

• Create and manage classes within the School
• View individual student responses, grades, and AI-generated feedback for students at the School
• View aggregated class-level analytics and performance summaries
• Distribute student codes to students for class enrolment

Teachers are responsible for using student data solely for legitimate educational purposes. Teachers must not share, export, or disclose individual student data to any third party outside the School, except as required by law or school policy.

AusGrader takes the privacy of student data seriously. In the context of school use:

• Student data collected through the platform includes account information (name, email), exam responses, grades, and AI-generated feedback.
• Student data is used solely to provide educational services, including AI-powered grading, feedback, and learning analytics.
• Student data is never used for advertising, marketing, or AI model training.
• Teachers within the School can view individual student data for students at the School. Class-level analytics are limited to the classes a teacher teaches. Teachers at other schools cannot see the School's students.
• AusGrader does not sell, rent, or trade student data to any third party.
• AusGrader may generate and display aggregated, de-identified performance statistics from exam results across the platform (for example, average scores). This data cannot identify individual students or schools and is separate from class-level analytics visible only to the School's teachers.

For full details on data collection, storage, and cross-border disclosure, refer to our Privacy Policy.

All account and learning data is stored on AWS servers in Sydney, Australia (ap-southeast-2 region) via Supabase. Data is encrypted in transit using TLS and encrypted at rest.

To provide AI-powered grading and feedback, exam questions, marking guides and student answers are sent to OpenAI, and teacher-uploaded exam content is sent to Google (Gemini). We do not send student names, email addresses or school with grading requests. Our AI providers do not use submitted data to train their models. For details on cross-border data transfers, see Section 7 of our Privacy Policy.

AusGrader maintains appropriate technical and organisational measures to protect student data, including:

• Encryption in transit (TLS) and at rest
• Role-based access controls limiting data access to authorised personnel
• Secure authentication via Supabase Auth
• Regular review of security practices

A full list of the sub-processors that handle School data, including what each one processes and where it is located, is in the sub-processor list in our Privacy Policy.

AusGrader will give the School at least 30 days written notice before engaging a new sub-processor that will process School User data, or before School User data is stored or processed in a different country by an existing sub-processor or AI provider. The School may object by written notice within 14 days. If AusGrader cannot reasonably accommodate the objection, either party may terminate the School's licence on 30 days written notice, despite any licence period specified in the Order Form.

School licences are billed as a per student licence. The rate per student and the licence period are set out in the Order Form signed by the School. Fees are in Australian dollars. We are not currently registered for GST, so no GST is charged. If that changes, GST will be shown on the Order Form and invoice.

Free Trial: AusGrader may offer schools a free trial period. The terms of any free trial, including duration and scope, are agreed individually between the School and AusGrader. During a free trial, these School Terms apply in full.

Invoicing: Student numbers in the Order Form are an estimate. AusGrader invoices on the confirmed enrolment numbers at the start of the licence period, at the rate set out in the Order Form. Payment is due within the timeframe specified on the invoice.

Additional students: Students may be added during the licence period by a new or varied Order Form, on terms agreed at that time.

If a School's licence expires, is not renewed, or the School chooses not to proceed with a paid licence after a free trial:

• Teacher and student accounts linked to the School will be downgraded to individual free accounts.
• Teachers will lose access to class management, student data viewing, and institutional analytics features.
• Students will retain access to their own individual accounts and personal learning history.
• No student or teacher data will be deleted as a result of licence expiry.

The School may request deletion of all School-linked data at any time by contacting us at info@ausgrader.com.

AusGrader retains School User data while the School's licence is active and, as described in Section 7, after it ends, until the School or the user requests deletion. Upon request from the School's Authorised Representative, AusGrader will:

• Delete all School User data (student and teacher) associated with the School within 30 days of receiving a written request
• Provide written confirmation of deletion once complete. Backups containing the data expire within about 100 days
• Export School data in a standard format upon request, prior to deletion

Individual students may also request deletion of their own data at any time, independently of the School, as outlined in our Privacy Policy.

The School agrees that AusGrader will be used for legitimate educational purposes only. The School must ensure that School Users:

• Use the platform in accordance with the general Terms of Use
• Do not share account credentials or School Codes with unauthorised persons
• Do not attempt to misuse, disrupt, or interfere with the platform
• Do not use AI-generated feedback as formal assessment results
• Do not upload, publish, or distribute any content through the platform that they do not own or have appropriate rights or licences to use

The School warrants that any content uploaded to the platform by its teachers or staff (including questions, resources, and assessment materials) does not infringe the intellectual property rights of any third party. The School is solely responsible for ensuring it holds the necessary rights or licences for any content it uploads. AusGrader accepts no liability for copyright infringement arising from School-uploaded content.

AusGrader reserves the right to remove any content that it reasonably believes infringes third-party intellectual property rights, and to suspend access for any School User found to be in breach of these terms, after providing reasonable notice to the School's Authorised Representative.

AusGrader aims to maintain platform availability but does not guarantee uninterrupted access. The service is provided on a best-effort basis.

In the event of downtime, we will work to restore service as quickly as possible.

All platform content, software, and AI-generated feedback remain the intellectual property of AusGrader or its licensors.

Any content uploaded by the School or its teachers (including questions, resources, and assessment materials) remains the intellectual property of the School or its respective rights holders. The School grants AusGrader a licence to host, process and display that content to provide the service to the School. Students retain ownership of their own written exam responses. The School does not acquire any intellectual property rights in the platform by entering into these terms.

AusGrader grants the School and its teachers a licence to use AI-generated feedback for the School's educational purposes.

Nothing in this section excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.

Subject to that, and to the maximum extent permitted by Australian law:

• AusGrader is provided "as is" and "as available".
• AusGrader does not guarantee the accuracy of AI-generated feedback and it should not be used as a substitute for professional teacher assessment.
• AusGrader is not liable for any impact on student academic results, exam outcomes, or assessment grades.
• AusGrader's total liability to the School under these terms is limited to the fees paid by the School in the 12 months preceding the claim.

If AusGrader becomes aware of a data breach, or a loss or corruption of data, affecting School User data, AusGrader will:

• Notify the School's Authorised Representative without undue delay and no later than 72 hours after becoming aware of it, whether or not it is likely to cause serious harm
• Where the breach is likely to result in serious harm, notify the Office of the Australian Information Commissioner (OAIC) and affected individuals in accordance with the Notifiable Data Breaches scheme
• Take reasonable steps to contain the breach and mitigate any harm
• Provide the School with information about the nature of the breach and the data affected

These School Terms commence on the earlier of the date the School signs an Order Form and the date the School first accesses AusGrader using a School Code, and remain in effect for the licence period set out in the Order Form.

Either party may terminate this agreement:

• By providing 30 days written notice to the other party, except where an Order Form specifies a licence period, in which case termination for convenience is not available
• Immediately, if the other party materially breaches these terms and fails to remedy the breach within 14 days of being notified

Upon termination, the provisions of these terms relating to data retention, deletion, liability, and indemnification survive.